How To Recover A Suspended Account On Upwork

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6 min readOct 19, 2021

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How to recover your suspended account on Upwork

Why does Upwork account Suspension occurs? If you want to know the reasons that may result in your upwork account suspension, then you must know the activities on upwork that are causes of upwork account suspension. Many reasons are the basis of upwork account suspension, but the most important possible reasons behind your upwork account suspension are as follows;

  • Having multiple accounts. As a freelancer, if someone tries to become over smart by creating multiple accounts on upwork, his/her account is most likely to get suspended because it is against the terms and conditions of the upwork community.
  • Getting paid outside the upwork. If you try to get paid on your work outside the upwork platform that may be your PayPal account or something else then your account may be permanently suspended because you are violating the rules and regulations of upwork. If you are working as a freelancer on upwork then you must know that upwork also has employees that are running the site and the upwork has to pay them. That’s the reason upwork charges 20% of your amount on a single project. That’s why if a freelancer tries to get paid outside the upwork platform, his/her account might be suspended. Sending copy & paste proposals; Another reason that may kick you out of one of the world’s best freelancing websites is sending copy and paste proposals. As you are not aware of jobs, you have to send as many proposals as possible. But if a freelancer sends the same copy and paste proposals for many jobs, he might be regarded as a spammer and may get his upwork account suspended. That’s the reason a freelancer has to send such proposals as may suit a particular job instead of sending the same copy and paste proposals to many jobs. As a freelancer when you send an appropriate proposal, your client thinks that you have taken time to read the post thoroughly and you are a suitable candidate for the job.
  • Not getting hired for jobs. This is regarded as the newest rule for upwork account suspension. When you send many proposals for many jobs but you are not hired then your account may be suspended. When a newer freelancer keeps bidding on the site but is rarely or not hired, his/her account is likely to get suspended. Always keep in mind that an upwork is a profitable company that will choose those freelancers who will earn it money. That’s the reason, upwork will promote successful freelancers but will discourage failed ones.
  • Poor feedback from clients. As a freelancer, if you are strictly following rules and regulations and sending appropriate proposals for jobs, but your work does not meet the expectations of your client and he makes poor reviews about your services, then your account may be suspended. If you are receiving poor feedback reviews about your services consistently, your account is more likely to get suspended. That’s the reason a professional freelancer always tries to impress clients and get more positive feedback about his or her services.

How can you avoid Upwork account suspension?

Do you want to avoid your account on upwork from getting suspended? Do you want your account to remain active? If yes, then you should follow these instructions to avoid your upwork account from getting suspended.

  • Have a look at the terms and conditions of Upwork and try to abide by them. If you found involved in any illegal activity, Upwork might block your account permanently.
  • Don’t try to get paid outside the upwork platform. I have seen many cases in which freelancers ask their permanent clients to work outside of Upwork due to commission. Maybe the client agrees but that doesn’t happen in every case. If a customer complains against you about the issue, you might get your upwork account suspended.
  • Don’t send copy and paste proposals. Writing a great proposal
  • is a key to win the interview and jobs. You can check my top proposals to see how you can write a great proposal. If you want to save your time and applying to the jobs with the same template, Upwork will easily trace your activity. In such a case, you will have to face Upwork account suspension.
  • Try to take high positive ratings from your professional services. Professionalism is the only thing that could help you compete on every platform. If you know how to communicate with the customers, understand their requirements, implement suggestions, and provide high-quality work, you are going to win the game. Heavy competition among freelancers makes it difficult for non-professional freelancers. If you have years of experience, you will probably achieve targeted goals.
  • Don’t harass any client to change feedback. Asking for positive feedback or requesting other similar things are categorized under harassment. Upwork account suspension might happen due to this reason.

What to do if my account is suspended on Upwork?

Unless it’s an unpardonable mistake like getting paid outside the Upwork platform, there are situations where you can recover your suspended account.

You will have to appeal to the upwork community and provide proof if you have not done any violation. The Upwork community is a great way to follow up on the issue, as the moderators there are very responsive. Here is a plan of action to apply for your account.

  • Thoroughly read the email and understand the reason for the Upwork account suspension. If it seems to be a valid reason for which the Upwork account was suspended, you should not apply for it. In some cases, you can request them and let them know about the whole situation.
  • In case of an Upwork mistake, you must request to reinstate your account. Prepare all the details you want to include.
  • Add your professional story, background, and let them know your struggle for all this.
  • If you are a social media influencer, you can try Twitter trends or contract the Upwork Linked In profile. These are possible methods to contact Upwork support.

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Hi everyone!! I am a content creator and I started my freelance career in 2019 and I have gone through a lot of freelancing platforms.